Shipping policy

Shipping Policy

Last Updated: 5 August 2026

Thank you for shopping with Elyra Beauty. We are committed to delivering your order safely and efficiently throughout South Africa.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotional periods, holidays, or peak shopping seasons, processing times may be slightly longer.

Shipping Method

All orders are shipped via Aramex South Africa.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number, allowing you to monitor your parcel every step of the way.

Delivery Time

Our standard delivery timeframe is:

8–15 business days from the date your order has been dispatched.

While we aim to deliver within this timeframe, occasional delays may occur due to factors beyond our control, including courier operations, weather conditions, public holidays, or high shipping volumes.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address.

From time to time, Elyra Beauty may offer free shipping promotions. These offers will be displayed on our website when available.

Order Tracking

Once your parcel has been collected by Aramex, you'll receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for the tracking information to become active.

Delivery Information

Please ensure your shipping address, email address, and contact number are entered correctly when placing your order.

Elyra Beauty cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete delivery information.

If a parcel is returned to us due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply before the parcel can be re-shipped.